Delivery to Russia

Dear partners!
We present you a combined method of delivering parcels b2c from Thailand to Russia (Air + Courier Service in Russia)
This method is a profitable alternative to Thailand Post.

Parcel weight in kgDoor-to-door delivery cost all Russia (THB)Shipping cost to pickup point (THB)
For central regions and large cities of Russia
Shipping cost to pickup point in Russia (THB)
For remote regions and small towns in Russia
0.010 — 0.100320250320
0.101 — 0.200340265340
0.201 — 0.300370290370
0.301 — 0.400390310390
0.401 — 0.500410330410
0.501 — 0.600500420500
0.601 — 0.700520440520
0.701 — 0.800540460540
0.801 — 0.900560480560
0.901 — 1.000580500580
1.001 — 1.500780700780
1.501 — 2.000980850980
2.001 — 2.500112010501120
2.501 — 3.000130012001300
3.001 — 3.500150014001500
3.501 — 4.000170016001700
4.001 — 5.000210020352100
5.001 — 6.000247024052470
6.001 — 7.000283027652830
7.001 — 8.000320031353200
8.001 — 9.000356035603560
9.001 — 10.000392039203920
10.001 — 11.000429042904290
11.001 — 12.000465046504650
12.001 — 13.000502050205020
13.001 — 14.000538053805380
14.001 — 15.000575057505750
15.001 — 16.00061106110
16.001 — 17.00064806480
17.001 — 18.00068406840
18.001 — 19.00072107210
19.001 — 20.00075707570

Prices are valid from December 1, 2022.

The prices for parcel delivery to the Russian Federation are stated in Thai baht and are valid under the condition of a concluded contract and the sender providing all the requested documents to the project.

When processing one-time orders from individuals, an additional service fee is charged.

Please beware: Sending documents in packages disguised as goods is not allowed. In such cases, the documents are confiscated and destroyed without warning or notification to the sender.

Delivery of samples for testing under the B2B scheme is possible, as well as for submission to the certification bodies of the Russian Federation, with all the corresponding documents. Prices are available upon request.

Explanation of the b2c shipping cost table:

  1. Delivery «To your door» (single price throughout Russia) is carried out by a courier service or a courier service partner of the Boxberry delivery service to the address specified by the sender throughout the Russian Federation. If courier delivery is not available in a given region, the parcel is delivered to the nearest Boxberry branch, partner pickup point or parcel terminal, or to the Russian Post office. When delivering to your door, there is a limit on the weight of the parcel, no more than 15 kg.
  2. Delivery “To the Boxberry branch”, to the Boxberry branch selected by the recipient or the sender, in agreement with the recipient. The map of branches is located at If the recipient or sender, for one reason or another, makes a mistake with the choice of department, further movements of his parcel take additional time and the cost of movements is paid by the sender of the parcel. Boxberry branches have restrictions on the size and weight of parcels. see file “PVZ-boxberry” (download here)

The «Pickup Point» delivery has different prices for:

  • Central Russia and major cities
  • Remote regions, including areas and settlements such as Norilsk, Petropavlovsk-Kamchatsky, Magadan, some settlements in the Krasnoyarsk Krai, Chukotka Autonomous Okrug, etc.
  • The cost to the pickup point is applicable only in case of concluding and executing a contract.

Please pay Attention: prices are provided without considering the volumetric weight.

  • Every parcel has a real weight and a volumetric weight. The calculation of the parcel’s cost is based on the higher weight.

Volumetric weight is calculated as follows:

(height in cm x width in cm x length in cm) / 5000

For example:

The volumetric weight of postal box No. 5 is 12.6 kg.

If the actual weight of the parcel in this box is 10 kg, the delivery cost is calculated based on the weight of 12.6 kg or if the actual weight of the parcel in this box is 15 kg, the delivery cost is calculated based on the weight of 15 kg.

  • «The importation of quarantine products of high phytosanitary risk weighing no more than 5 kilograms into the customs territory of the Union… transported across the customs border of the Union in international postal shipments… is allowed without a phytosanitary certificate.» DECISION OF THE EURASIAN ECONOMIC COMMISSION BOARD, November 30, 2016, No. 157, Moscow.

What else should be noted:

  1. The cost of a parcel for personal use, not subject to tax, should not exceed 1000 euros until Aprilr 1, 2024 (from April 1, 2024, shouldn’t be more than 200 euros, unless otherwise decided). In case of exceeding this limit, a duty of 15% of the excess amount is charged, along with an additional fee of 500 rubles for customs operations and a cash collection fee of 3% of the amount.

2. The contents of the parcel must correspond to «for personal use.» The recipient of the parcel must understand that it is intended for personal use and, if necessary, be able to justify the purpose of the products in the parcel.

3. The parcel should not contain products prohibited by the laws of Thailand and Russia such as prescription drugs, counterfeit brands, and trademarks, or products prohibited for transportation by air: aerosols, flammable mixtures, and batteries.

4. The recipient of the parcel will be required to fill in passport data on the secure via the link to 

5. In the event that the passport data and additional data requested by the customs of the Russian Federation for the parcel are not provided by the recipient, the parcel remains at the customs of the Russian Federation until the data is provided upon request. If data is not provided for a long time, the parcel will be destroyed. It is considered that the recipient has done everything possible to destroy his parcel; accordingly, no compensation for the parcel or shipping costs will be paid. It is impossible to change the recipients of a parcel that has arrived at the customs of the Russian Federation.

The reason: By filling in passport data on the Tanais-express portal, the recipient, firstly, authorizes the company to carry out customs clearance for their parcel in Russia, and secondly, provides information necessary for customs clearance in Russia. If passport data is not provided, the parcel will be disposed of at the Russian border, and the sender will bear the cost. We respect our partners and do everything possible to avoid the disposal of parcels.

6. In the event of a documented loss of a parcel not caused by the sender (considered the sender’s fault if the address is incorrect, the contents of the parcel are falsely declared, the parcel is deemed a commercial batch, the recipient behaves inappropriately during customs clearance in Russia and upon receiving the parcel, or there is outstanding payment for project services), we compensate the sender for the value of the parcel within the limit of 5,000 Thai baht, but not exceeding the amount stated in the manifest and not more 500 baht/kg.

If the parcel is additionally insured within the declared amount in the manifest (service provided upon request), the compensation will be based on the declared amount in the manifest. Additionally, the sender is reimbursed for the paid delivery cost.

If the parcel has physical damages, the recipient must document it with photos or videos, open the parcel, and create an itemized report of the damaged products with photo evidence. The report must be signed by the representative of the delivery service. Without a report and photos of the damaged products, discussing the damage and any compensation becomes difficult. If the report and photo evidence of the damaged goods is available, we compensate the sender for the value of the damaged goods within the limit of 5,000 Thai baht per parcel, not exceeding 500 baht per kilogram, and not exceeding the amount specified for the damaged goods in the manifest. If the parcel is additionally insured (service provided upon request) within the declared amount in the manifest, compensation will be provided for the value of the goods declared in the manifest.

7. If the Russian carrier recognizes any elements of the contents as hazardous cargo, the delivery of the parcel will be made by ground transportation, which will significantly extend the delivery time. In this case, the sender must pay an additional 50% of the above-mentioned tariff for delivering the parcel with hazardous cargo. One way to convince the carrier that the cargo is not hazardous is to provide an MSDS certificate for the cargo, which the Russian carrier considers to be hazardous. When determining hazardous cargo, the Russian carrier follows the GOST 19433-88 «Hazardous Goods. Classification and Labeling» standard.

8. By transferring parcels subject to customs clearance at the customs authorities of the Russian Federation, the Customer confirms acceptance of the customs representative’s offer agreement published at,  and agrees with Terms and Conditions.

Reference information on the volumetric weight of boxes that can be purchased at Thailand Post is available.

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